Terms and Conditions

Please read point 6 carefully

Effective Date: 05.12.24
Last Updated: 05.12.24

Welcome to Glass Full of Stars! By using our website, services, or products, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before proceeding.

1. Definitions

In these Terms and Conditions:

  • "Company" refers to Hoek van die Berg Trust trading as Glass Full of Stars, Registration Number IT298212001.

  • "Website" refers to https://www.glassfullofstars.co.za.

  • "Services" refers to all products, services, and offerings provided by the Company.

  • "User" or "You" refers to any individual accessing or using our Website or Services.

2. Acceptance of Terms

By accessing our Website or using our Services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, please refrain from using our Services.

3. Use of Services

3.1. Eligibility: You must be at least 18 years old to use our Services. If you are under 18, you may use the Services only with the involvement of a parent or guardian.
3.2. Prohibited Activities: You agree not to:

  • Use the Services for any illegal or unauthorized purposes.

  • Engage in any activity that disrupts or interferes with the functionality of our Website.

  • Attempt to gain unauthorized access to the Company’s systems or data.

4. Bookings and Payments

4.1. Bookings: All bookings are subject to availability. The Company reserves the right to accept or reject a booking at its discretion.
4.2. Payments: Payments must be made in the manner specified during the booking process.
4.3. Cancellations: Cancellations must be made in accordance with our cancellation policy, which will be communicated at the time of booking.

5. Prices and Taxes

5.1. All prices are listed in South African Rand (ZAR) unless otherwise specified.
5.2. Prices include VAT (VAT Number: 46620197568) where applicable.

6. Liability and Disclaimer

 

6.1. Guest Responsibility for Safety:
Guests are solely responsible for their personal safety and the safety of their belongings during their stay or while using the Company’s services. The Company will not be held liable for any injuries, accidents, loss, or damages incurred by guests.

 

6.2. No Liability for Damages:
The Company accepts no responsibility for any claims, losses, or damages resulting from:

  • Accidents or injuries sustained during activities, transport, or stays arranged by the Company.

  • Loss or theft of personal belongings.

  • External circumstances beyond the Company’s control, such as weather, natural disasters, or acts of third parties.

 

 

6.3. Mandatory Liability Waiver Form:
Upon arrival, all guests are required to sign a Liability Waiver Form. By signing this form, the guest acknowledges and agrees that:

  • The Company is released from all liability for injuries, accidents, or damages sustained during their stay or while participating in activities provided by the Company.

  • The guest assumes full responsibility for any risks associated with the activities.

 

6.4. Guest Liability:
Guests agree to take full responsibility for any damages they may cause to property, equipment, or third parties during their stay or while participating in activities. The Company reserves the right to recover costs for any such damages.

 

6.5. Insurance Requirement:
Guests are strongly advised to arrange appropriate travel insurance that covers accidents, injuries, medical expenses, trip cancellations, and personal property loss before making a booking.

 

 

Insurance Recommendations for Horseback Riding Activities

At Glass Full of Stars, we prioritize the safety and well-being of our guests. While we take every reasonable precaution to ensure a safe environment, horseback riding and other related activities involve inherent risks. As such, we strongly recommend that all guests arrange appropriate insurance coverage before participating in these activities.

The recommended types of insurance include:

  1. Personal Accident Insurance

    • Covers injuries sustained during horseback riding or other related activities.

    • Includes medical treatment, hospitalization, and recovery costs specific to equestrian activities.

  2. Travel Insurance

    • Medical Emergency Coverage: Ensures access to medical treatment and emergency evacuation if needed.

    • Trip Cancellation or Interruption Insurance: Protects against financial losses due to unexpected cancellations or interruptions.

    • Verify that the policy explicitly includes horseback riding or similar activities.

  3. Liability Insurance

    • Protects guests in the event they accidentally cause injury to others or damage property while engaging in equestrian activities.

  4. Equestrian-Specific Insurance

    • For regular riders or enthusiasts, equestrian insurance provides comprehensive coverage for accidents, injuries, and liability specific to horseback riding.

  5. Personal Property Insurance

    • Covers the loss, theft, or damage of personal belongings such as riding gear, helmets, or other equipment.

 

Important Note

Before your visit, we recommend verifying with your insurance provider that horseback riding and related activities are included in your policy. Guests participate in these activities at their own risk, and the Company cannot be held liable for injuries, accidents, or losses incurre

 

7. Intellectual Property

7.1. All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of the Company or its licensors and is protected by copyright, trademark, and other intellectual property laws.
7.2. Users may not reproduce, distribute, or otherwise use the content without prior written consent.

8. Termination

The Company reserves the right to suspend or terminate access to the Website or Services at any time, without notice, if a User breaches these Terms and Conditions.

9. Changes to Terms

The Company reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page, and continued use of the Services after such changes constitutes acceptance of the new Terms.

10. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of South Africa. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in South Africa.

11. Contact Information

For questions, concerns, or further information regarding these Terms and Conditions, please contact us at:

Hoek van die Berg Trust trading as Glass Full of Stars
Website: https://www.glassfullofstars.co.za
Email: horses@glassfullofstars.co.za
Phone: +27 23 614 1044